Job Details

Store Clerk & Sorter

Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer's questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Store Clerk Responsibilities (40%)

• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donation items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store door in accordance with the store schedule.

Sorting Room Worker Responsibilities (40%)

• Receives, inspects and sorts donated items such as clothes, shoes, household items, bric-a-brack, etc. according to the category and condition.
• Selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards; items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures.
• Hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area.
• Prepares non-suitable clothes for the bailer.
• Lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Maintains warehouse area in a neat and orderly manner; cleans floors, tables and work area.

Other Responsibilities (20%)

• Assists in pricing and tagging items in the store in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store
• Assists in disaster relief projects as needed.
• Monitors volunteers working in the Thrift Store and warehouse.
• May assist in answering the telephone; provides general information and records messages.
• May assist in preparing receipts for donations.
• Help to keep the bathrooms and dressing rooms cleaned.
• Performs other related work as required.

Physical Requirements

• Ability to meet attendance requirements.
• Ability to read, write and communicate in the English language.
• Ability to perform mathematical computations and count change.
• Ability to perform frequent waling and/or standing, kneeling, or squatting relieved by lesser periods of sitting. Physical ability to lift and carry and/or push/pull light objects (less than 25 pounds)
• Moderate mobility: duties are usually performed by combinations of sitting, standing, and waling on a frequent change basis. Distance of travel is usually within the same building.
• Ability to operate a cash register.

Working Conditions

• Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.
• Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Qualifications

• Education and Experience High School diploma or GED and experience working in a retail store preferred. OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Certifications/Licenses None.