Job Details

At Smirta Inc., we strive to deliver top-notch customer service to our clients. We are currently looking for a dedicated and enthusiastic Customer Service Representative to join our team. This is a full-time position based in our office in [location], with a salary range of $XX,XXX to $XX,XXX per year.**Job Overview:**As a Customer Service Representative, you will be the primary point of contact for our customers, providing them with support, information, and assistance regarding our products and services. Your main responsibilities will include addressing customer inquiries, resolving issues, and ensuring customer satisfaction.**Responsibilities:**- Handle incoming calls and respond to customer emails promptly and professionally- Assist customers with questions about our products, order status, and account management- Address and resolve customer complaints and concerns efficiently- Maintain accurate records of customer interactions and transactions- Collaborate with other teams to ensure customer needs are met**Requirements:**- Excellent communication skills and a strong ability to connect with others- Effective problem-solving skills- Ability to thrive in a fast-paced environment- Previous experience in customer service is preferred- High school diploma or equivalentAt Smirta Inc., we are dedicated to providing equal opportunities to all employees and applicants. We do not conduct background checks as part of our hiring process. Come join our team and contribute to our mission of delivering exceptional customer service. Apply now!
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